In our work with organizations around the world, including the Kigali Genocide Memorial in Rwanda, we believe we have come to see the outline of a new institution needed. We believe the next generation of genocide museums and memorials will not be like conventional memorials. They will be a new kind of institution – an institution that proactively addresses global challenges of intolerance and violence, leverages new technologies to enable global impact, connects the next generation to the stories ofpast atrocities without the help of generations that witnessed them and a more determined, humble view of how outsiders should intervene to stop violence.
What does this new institution look like and how can their experiences activate visitors for a better humanity? And, how can you begin to understand the changes required in your own institutionto further engage the visitor and shift towards a stronger agent for change?




